Frequently Asked Questions
1. What is your processing time?
All items are handmade to order. My current processing time is ___ business days (excluding weekends and holidays). Processing time is the time needed to create your item before it ships.
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2. Do you accept returns, exchanges, or cancellations?
Because each item is made to order, all sales are final. I do not accept returns, exchanges, or cancellations.
If your order arrives damaged or incorrect, please contact me within 48 hours so I can assist you.
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3. Do you offer free shipping?
Yes — I offer FREE standard shipping on orders $60 or more.
Orders under $60 will show standard shipping rates at checkout.
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4. How long does shipping take?
Shipping time depends on the carrier and method selected at checkout.
Upgraded shipping speeds do not shorten processing time.
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5. How do I choose the correct size?
Please refer to the Size Guide page for detailed measurements.
If you’re unsure, feel free to send your child’s measurements and I’ll help you choose the best fit.
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6. Do you offer custom orders?
Yes — I accept custom requests depending on fabric availability and schedule.
Please contact me with your idea and I’ll let you know if I can accommodate it.
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7. Can I change my order after placing it?
Because items are made to order, changes cannot be guaranteed.
If you need to update something, contact me immediately and I’ll do my best to help.
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8. What fabrics do you use?
I work exclusively with woven fabrics to ensure structure, comfort, and a boutique‑quality finish. While many of my fabrics are cotton, not all are 100% cotton — some may be cotton blends or other woven materials depending on the design and availability. All fabrics are chosen carefully for durability, comfort, and the best overall look for each piece.
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9. How do I care for my handmade items?
For best results:
• Machine wash cold
• Gentle cycle
• Hang dry or lay flat
• Warm iron if needed
A full Care Instructions page is available for more details.
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10. Do you offer rush orders?
Rush orders may be available depending on my current workload.
Please contact me before purchasing if you need an item by a specific date.
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11. Do you ship internationally?
At this time, I ship within the United States only.
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12. What if my package is delayed or lost?
Once your order is handed to the carrier, delivery issues must be handled directly with USPS, UPS, or FedEx.
I will assist with documentation if needed.